FreshposturedailyPrivacy Policy
Freshposturedaily is committed to safeguarding personal data collected from clients in Edinburgh and across the Lothians. This policy details how we collect, store, and protect your information.
1. 1. Data Controller
The data controller for all personal information gathered through this website and our repair services is Freshposturedaily, registered at 16 Forth Street, Edinburgh, EH1 3LH, United Kingdom. You can contact us regarding data queries via email or phone.
2. Legal framework
Data processing complies with UK GDPR and the Data Protection Act 2018 and relevant standards across United Kingdom. Statutory provisions take precedence where text conflicts arise.
3. 2. Data Collected Through Forms and Phone
We collect information you voluntarily provide through our quote request form, including your name, telephone number, residential address for furniture collections, and comments regarding your timber piece. We also record notes discussed during direct telephone consultations or diagnostic calls.
4. 3. Purposes and Legal Basis
Your personal data is processed under the legal basis of contractual necessity to prepare repair estimates, coordinate furniture pickups, deliver finished items, and issue invoices. We do not use your information for unsolicited marketing newsletters or sell client lists to marketing brokers.
5. 4. Storage Period
We retain client contact details and invoice records for six years in line with United Kingdom statutory accounting and tax obligations. Photographic records of repaired furniture are kept for reference and portfolio purposes with all identifiable domestic interiors cropped out.
6. 5. Sharing with Staff and Subcontractors
Your contact details are shared only with our core workshop joiners and trusted collection drivers who need your address to collect or deliver your furniture. We never share customer contact details with external commercial third parties or advertising networks.
7. 6. Your Rights and How to Exercise Them
Under UK data protection legislation, you have the right to access the personal data we hold about you, request corrections to incorrect phone numbers or addresses, and request deletion where statutory record-keeping rules permit. To exercise these rights, write to Freshposturedaily at 16 Forth Street, Edinburgh, EH1 3LH.
8. Questions about this policy
Contact [email protected] or dial +44 131 837 8444 during Mon-Thu 08:15-17:00, Fri 08:15-16:00, Sat 09:30-13:00. We handle all inquiries within one business day.
- Merchant
- Freshposturedaily Ltd.
- Registered address
- 16 Forth Street, Edinburgh, EH1 3LH, United Kingdom
- [email protected]
- Phone
- +44 131 837 8444
- Working hours
- Mon-Thu 08:15-17:00, Fri 08:15-16:00, Sat 09:30-13:00
- Registration
- Company No. SC601002